Can we run a Voice Contact Center without Quality Auditors? If Yes, What are the recommended modes, pros, cons and accuracy? What the industry best practices

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Posted by:
Stanley Mathew Mbiydzenyuy
18-November-2015

Quality by Design Contact Centre Call Call Center Monitoring

Question ajoutée par Partha Das , Dy. General Manager – CS Quality Lead, NHQ , Reliance Jio Infocomm Limited
Date de publication: 2016/05/24

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