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I think it was with a retailer back in UK, I lost the receipt but the garment was in perfect condition and they exchanged me for a different size without any question. It was hassle free.
I will talk in general about such situation; The best experience could be when you "surprise" your customers in the way you serve and satisfy them !
i don't have any perfect memories about a situation
Through my experience, the best customer service I received from Qatar airways and Amari hotel. Simply people were there answer my questions and fulfill my needs
best Customer service I received from Air Canada.... from flight cost, in service in the cabin .. seats and free movies not to forget on time flights
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