In which environment should work front office including guest relation section: Competition? Friendly team build?

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Question ajoutée par Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev
Date de publication: 2015/08/01

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par Hussamedeen Smadi , Hotels General manager , Swiss Blue Hotels

Should be both ......we shouldn't take one and ignore the other one

The Professional Guest Relation was invited to work in the hotel by the management of head office.
Top Answer: GRO should not even bother her mind too much about what is going on, really it was not too easy but it al ... Voir Plus

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The target of Guest Relation Officer of the hotel is:?
Top Answer: The main goal is to serve the guests complete satisfaction for all services provided by the hotel guests ... Voir Plus

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During the Courtesy calls Guest relation officer got a shouting guest reply: Do you know what is a time now?
Top Answer: Consequent courtesy call several important points must be introduced to avoid embarrassment and upsetting ... Voir Plus

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Is it important to be involved in Pre-Opening and Soft-Opening of Hotel as Only Guest Relation Officer?
Top Answer: if you have/had the chance to be involved then great and important on a personal and career level if not ... Voir Plus

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