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Customer satisfaction is more important or just making the transation is important?

Suddenly if the footware of customer torn out, s/he will buy a pair of footware in any cost wheather the service was "WOW!" or no any approach towards the customer!

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Question ajoutée par Bharat Tamang , Assistant Store Manager , Apparel Qatar WLL
Date de publication: 2015/06/07
Tanveer Ahmed
par Tanveer Ahmed , Team Leader/ Enterprise Sales , Emirates Integrated Telecommunications ( du Telecom)

Customer satisfaction is most import, without Customer satisfaction dealing with customer, same as you are demanding a Mango from a orange tree.

Noor Rasviya Basheer
par Noor Rasviya Basheer , Associate service Centre Manager , Dialog Axiata PLC

Customer Satisfaction is important, gaining high levels of customer satisfaction is very important to a business because satisfied customers are most likely to be loyal and use a wide range of services offered by the business and make repeat orders other words more transactions.

Jahanzeb Yusufi
par Jahanzeb Yusufi , Project & Customer Support Manager , Digitech Outsourcing Solutions

The key to maintain transaction flow is Customer Satisfaction

Imran Khan
par Imran Khan , Manager Business Development , GULF INTEGRATED INDUSTRIES CO.

how can we get future transactions when the customer is not satisfied,

so without any doubts, customer satisfaction is more important.

Vijaya kumar
par Vijaya kumar , Business Manager

Apart from on time service develop/build  a excellent rapport & relationship with the customer.

Customer satisfaction is very much important than the transaction its self because a customer will only come back if he or she was treated properly well the previous time so we cannot undermine the satisfaction of a customer because mind you, you are not the only one producing that goods or rendering that same service there are other companies who can also do that so my final say is that, customers satisfaction should never be looked down on. Thank you

Peter  Mutuku Nzau
par Peter Mutuku Nzau , Depot supervisor , Finejet group

Customer service is very important because as a result of that you will have more customers and this will make the company grow 

Ssali kaggwa Abbey
par Ssali kaggwa Abbey , Private contractor , Munusco

Satisfaction is the focal point in any business. Imagine when you spend your hard earned money on some product which later doesn't meet your desired expectations, I mean you can't go back again and that's one sale lost. And gradually the figure of the dissatisfied customers grow bigger and bigger until you realise that just making transaction in any business is of lesser importance than ensuring the best customer satisfaction.

Ala' Eddin Hussein
par Ala' Eddin Hussein , Branch Sales & Services Manager , Al Hilal Bank

CM satisfaction is the best marketing tool. Without it, you will be like a milk bottle ( have an expiry date )

Eric Nakevu
par Eric Nakevu , Investment Banking Analyst , Futureview Financial Services Ltd

Customer satisfaction is more important than any other thing in business. It is customer first, after that comes transaction. but they tend to move on the same axis because when customers are satisfied, there will be a massive inflow of transaction.

Raquel Mamac
par Raquel Mamac , SALES , Lareen Sweets L.L.C.

Costumer satisfaction. I will never go back to a shop where I am not treated well.

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