Guest Service employee sometimes have to attend the Front Desk with a Check in of Guest. Why?

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Yuliya Lukoshyna
23-April-2015

Problem Solving Hotels Front Office Guest Service Hospitality

Question ajoutée par Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev
Date de publication: 2015/04/23

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Utilisateur supprimé

par Utilisateur supprimé

TO KNOW IF THE GUEST ARE IN THE HOTEL.AND GUIDING/ASSISTING THEM TO THEIR WAY IN THEIR ROOMS.

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par Arney Carlos , Sales Officer , Honda MotorSports Inc.

To confirm the reservation of the guest so they can assist the guest appropriately.

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