What are the basic OSS/BSS/VAS training modules imparted to customer support executives?

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Question ajoutée par KASHIF ZEESHAN , Corporate Trainer , ORION EDUTECH PVT LTD
Date de publication: 2013/07/27

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Hi KAshif,

I Think you need to be more specific in what you mean by these acronyms.

Cheers

par KASHIF ZEESHAN , Corporate Trainer , ORION EDUTECH PVT LTD

OSS-Operations Support Systems

BSS- Base Station Support Systems

VAS- Value Added Services

These Acronyms are basically related to Telecom Training & Management Domain.

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