Communiquez avec les autres et partagez vos connaissances professionnelles

Inscrivez-vous ou connectez-vous pour rejoindre votre communauté professionnelle.

Suivre

Why we have to measure customer experience for an organizational success?

user-image
Question ajoutée par Pradeep Balakrishnan , Head - Customer Service & Business Excellence , UAE Exchange Centre LLC
Date de publication: 2013/07/21
Laurentiu Ion
par Laurentiu Ion , IT Functional analyst (Project Manager) , Orange Professional Services

Customer experience, rather than advertising, is the way a brand gets it's notoriety. If you get to build a powerful brand, the success of your organisation will come without any doubt. If the customer has a bad experience with your brand, many mor friend will find about that, than if that customer will be satisfied, so it's in your interest that your clients have a good experience

More Questions Like This

Avez-vous besoin d'aide pour créer un CV ayant les mots-clés recherchés par les employeurs?