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not really, but it would help if you had the personality for it I mean you do not have to be a customer service agent all your life, but I d think that people with such personality that's eager to help would succeed in playing such a role than others
Customer centricity is a skill you learn from profession, applying it in your life will lead you to heights.
No, it's not compulsory. Because other than work you have also other roles to play in personal life.
Yes because you don't know who your next customer is going to be.
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