What have you done to promote great customer service?

Always reply to a customer inquiry within maximum48 hours.
Be fully informed about your product and prepared for any question.
Always talk professional because the customer isn't your friend.
You should represent your company and yourself in the best way and make the right follow up when needed.
Always make the customer feels that he is a VIP and he's your top priority and that should apply on each and every customer.
If you couldn't solve the issue, refer it to a senior and if it will take time, make a call to inform them about the status of their inquiry.
Keep them informed about your new events, products and activities if any.

Well mannered and trained Customer Service team, customer friendly products/services/policies.

Daily communication with customers is very important.
They need to have faith and trust in service You provide.
Up to date information on the business web site and dedicated work in social media are just two steps but makes great improvements.
If You do not have right answer in the moment , take a number and call back the customer with solution once you have it.
That is one way how to build trust and show how professional You are.

Faith on company product and after sales service.

The best customer service you can give is to offer the client the best of yourself and knowledge of the product you work for..

Customer Satisfaction is important think.
Happy Customers, proud empolyee.