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<p>A. A customer you lost because of price by offering him a better Quality Of Service</p> <p>B. A customer you lost because of Quality Of Service by offering him a better price</p>
Quality of service is always a concern to any customer.
Better chance to re-win: rest with A customer you lost because of price by offering him a better Quality Of Service
Agreed with All.Definitely option 'A'. Customer can compromise on price but never on quality.
company should pay special attention & offer a special package to re-win easier.
It is "A"
A. A customer you lost because of price by offering him a better Quality Of Service
If you loose a customer for amy reason, it is difficult to rewin again.
So, the solution is how to keep the customer through meeting customer satisfaction
Thanks for the invitation
Well...very good question
in my point of view i choose the optian
A. A customer you lost because of price by offering him a better Quality Of Service
option A have more long lasting effect on customer loyalty thus ll persuade customer for that.
I vote for option A, because, a product is only good if it is equally matched with good after sale services, the most important aspect of customer's satisfaction after purchasing a product is getting good services for its product, where price is a secondary issue.
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