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Lamis Ibrahim's image
Question added by Lamis Ibrahim Customer Service Manager MAF - Carrefour
9 years ago
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Abdelrahman Hassan Mohamed Osman Osman's image
Question added by Abdelrahman Hassan Mohamed Osman Osman Training And Development Manager Free lance
10 years ago

What is the relationship between customer service and growth?‎

Taking care of your client's meeting their expectations would generate more customes, more sales, more gorwth?.‎

Answers:
1
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166
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0
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Nourhan Darwesh's image  
Answer added by  Nourhan Darwesh, Product Manager, Mysteronix
9 years ago

Yes, off course. One of the ways that keep your brand in a good position is the after sales customer service. I believe that marketing is an important part that is found ... See More

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Answer added by  SAHL HIJAZI , Purchasing Manager, BINZAFRAH GROUP
9 years ago

Its very important to implement customer service under both sales & Marketing, You can't fullfill customer need , claims, feedback, without such service , in whi ... See More

Mohamed Shama's image  
Answer added by  Mohamed Shama, Senior customer service documentation, Hapag-Lloyd Egypt
9 years ago

Off course , CS is a basic support of sales and marketing - with out having a good knowledge about what customers need exactly and supporting what they need , by plane an ... See More

SAJID ALI SHAH SYED's image  
Answer added by  SAJID ALI SHAH SYED, CUSTOMER SERVICE MANAGER (OPERATIONS MANAGER), BankIslami Pakistan Limited
9 years ago

  Customer service is indirectly link with sales and marketing , better the customer service better the of increase in sales .   Customer Service plays a dual role at a t ... See More

Shoaib Rehman's image  
Answer added by  Shoaib Rehman, Senior project manager, Etisal
9 years ago

Yes, customer services is the part of marketing/sales process. For example you buy a smart phone and if it functions not well then surely you will report to the sales cen ... See More

Anton Jayawardana's image  
Answer added by  Anton Jayawardana, Manager Operations, Essjay Consultants
9 years ago

i believe Customer Service is not limited to the Sales & Marketing as all employees are representatives of the company they are working for.

Karam sejari's image  
Answer added by  Karam sejari, Account developer, Fine Hygienic Holding
9 years ago

there is something in the marketing called "word of mouth" and its the best way of marketing. and without the good customer service. which will lead us to achie ... See More