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Define a strategy for successful negotiations?

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Question added by Mohammad Tohamy Hussein Hussein , Chief Executive Officer & ERP Architect , Egyptian Software Group
Date Posted: 2014/01/04
Ahamed Shareef
by Ahamed Shareef , Divisional Head - Quality Assurance , Apollo Tyres Ltd

For a successful negotation, the following rules always help -

1. Know other side of the game - Anticipate what other person has for every step you play. This helps you to prepare well for the negotiation and decide on what step to do first...

2. Keep a list of parameters which you must shield in negotiation and which you can yield. By using yield parameters, you can make opponent party feel getting something more.

3. Always raise the bar when you start you negotiation. This ensures you will end up close to what you need or better than that.

4. Never ever talk about your targets to achieve in the negotiation - You may lose the best which you may be getting by not telling the targets.

5. Use strategies like "Walk out" if needed to exert pressure on the other party.

 

These are couple of rules, which will definitely help.

Fazal Ebrahim Dawood
by Fazal Ebrahim Dawood , Chief Executive Officer , Stardist Ltd

There are two sides in negotiations: Buyers and Sellers. 

As a Buyer myself for many years: 

Before the meeting: Prepare and Plan {Do your homework} and consider alternative options 

In the Meeting: Be Assertive - Listen - Be Patient - Aim High - Focus on the Sellers pressure to sell. & Make sure it is a Win Win situation. 

Otherwise I have always valued sales managers with genuine customer service, customer care, and knowledge of their competitors’ products, punctual and respectful of their commitments.

 

Raafat Sallam
by Raafat Sallam , Organizational Development and Training Consultant , Training Centers, Marketing Organizations.

1- Long-term relationship

2- Win-Win game

Mohammad Tohamy Hussein Hussein
by Mohammad Tohamy Hussein Hussein , Chief Executive Officer & ERP Architect , Egyptian Software Group

A suggested strategy for successful negotiations

 

§  Listen carefully to the arguments of the other party and assess the logic of their reasoning

§  Clarify issues you are not clear about by asking how, why, where, when and what questions.

§  List all the issues which are important to both sides and identify the key issues. Identify any personal agendas. Question generalizations and challenge assumptions.

§  Identify any areas of common ground.

§  Understand any outside forces that may be affecting the problem.

§  Keep calm and use assertive rather than aggressive behaviour. Use tact and diplomacy to diffuse tensions.

§  Remember :NO is a little word with big power!

§  Use both verbal and non-verbal persuasion skills. Use open, encouraging body language such as mirroring, not defensive or closed.

§  Know when to compromise. Offer concessions where necessary, but minor ones at first.  Distinguish between needs: important points on which you can't compromise  and interests where you can concede ground. Allow the other party to save face if necessary via small concessions.

§  Make sure there is an agreed deadline for resolution

§  Decide on a course of action and come to an agreement.

§  The final agreement needs to be summarized and written down at the conclusion of the negotiations.

 

§  Plan for alternative outcomes if you can't reach agreement.

ياسمين حمدى ابو العلامين
by ياسمين حمدى ابو العلامين , manager of Misr centre for Special Education , Misr centre

  1. 1 - be negotiated in the area in which they operateand you have a the experience of his predecessor and strong2 - You must collect sufficient information about the other party with accuracy (his previous)3 - identify common ground between you and the other party and the aim of this negotiation as4 - keep calm and stability during the show, and your thoughts and suggestions grading high to low5 - Develop a period of time to negotiate more than one stage6 - your questions are illustrative and explanatory to extract information of interest to you to know of the other party and are not categorically
  2. 7 - Do not use the answers and quick decisions but keep always an opportunity to reflect and determine the decision .

Ahmed Mohamed AbdelHameed
by Ahmed Mohamed AbdelHameed , Region Operations Manager , Giza Systems

There are many ways for negotiafion techniques including (good guy..bad guy) and postpone or seeking higher management opinion in order to minimize the otherside expectation...anyway...It is important to keep low level of expectation of the otherside but having win win relation

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