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Do you agree to ask customers about their feed-forward and ask them about how to be better?

Do you think that this idea will show the customers that you are not really satisfied with your own services or do you believe that it will give you new ideas to attract more customers? 

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Question added by Tasneem Tahir
Date Posted: 2019/05/30
Reeda Kabboul
by Reeda Kabboul , Assitant Manager , Holcom Group IDM

I always prefer to use a strategy of which you put your customer on the forefront of your work so that you could always consider their requests and work forward for a better connection with them. 

Shanavas Majeed
by Shanavas Majeed , Leasing , Dorrath Al Fariq Real Estate

Offcourse because they are our income and if they tell you no, no more our business.Customer is our first preference.

Fahmeen Mehjabeen
by Fahmeen Mehjabeen , assistant admin officer , Extra Assistant Director Agriculture Multan Pakistan

Yes Customers is Backbone of our business so...i think we become more better and learn more about costumer satisfaction from this way.

Modupeoluwa Adesina
by Modupeoluwa Adesina , hotel operations manager , House of Splendor boutique hotel

Yes , feedback help the organization improve on products and services. It helps to know what needs to be done to deliver an excellent service or product as the case may be

Helo how you here for custormer service center how am i help you

أحمد خفاجه
by أحمد خفاجه , Business Coordinatior , Promo Media

I prefer to ask customer about their feedback to ensure the customer's satisfacion and to show respect and empathy to the customers

Olayiwola Ige
by Olayiwola Ige , Independent Consultant - Enterprise Risk Management Implementation , H. PIERSON ASSOCIATES LIMITED, LAGOS.

It will give new ideas to both retain exisitng customers and attract new ones. Customers' needs are constantly changing and so should our offerings ... it may be too dangerous to assume we already know all the customers wanted and needed

Muhammad Arshad  Iqbal
by Muhammad Arshad Iqbal , Director Administration , Empire Properties

Definitely creating a customer need and then alter your products accordingly is the way to retain and grow customers

muahammad asad
by muahammad asad , customer Serving Manager , SWAN Marketing

off course yes because by advising system your will measure the gap between customer expectation and perceptions. this thing will help you to establish the relations as well

caroline Wangari Mukora
by caroline Wangari Mukora , Call Centre Agent , Zaatar w Zeit - Cravia

I believe in every business there will always be a room for improvement to better our services.Getting feedback from the customers whether positive or negative will definately help one improve the quality of services to offer and meet customers expectations.This will automatic build strong relationship with  exsisting customers who will recommend their friends and ofcouse increase the sales.

Well, customer Relations are always beneficial for business growth and stability. Doing business is not an art managing business is an art according to my definition of entreprenureship. Now how we can manage good business? Here, feed backs of our client's gives us a direction about what they are expecting from us and what we are offering to them. So, yes taking feedback from clients is worth full for creating innovative business cultures among the competitors and your own growth.

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