7-What is your biggest achievement-? 8-What are you doing if a customer has a problem and you don't know the answer?

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What is your biggest achievement in Customer Services and why should a company e...
Posted by:
Tawanda Tepa
31-March-2022

Customer Service Customer Analytics Human Resources التوظيف HR Management

Question added by Shehab Brakat
Date Posted: 2019/03/23

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1 Answers

by Deleted user

REFLECT - tell the customer that you need to take some time to inform him/her ACCURATE answer.
PROMISE - inform the customer that you will come back to him on SPECIFIC time.
.....DO THE ABOVE.

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