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How do I get employees to read and follow the policies in the handbook?

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Question added by Lara Bakri , Human Resources Officer , Al Tawfeeq Cooperation
Date Posted: 2018/11/06
Mohammed  Abu-Hilal
by Mohammed Abu-Hilal , فني شبكات نقاط البيع ، الدعم الفني ، منسق واداري فني، دعم فني ، مدير مجموعة، اداري مستودعات، اداري ا , ITS

Thanks for the invitation How about making weekly competition questionnaire sent to all employees by email or any other way asking related questions to the hand book. This way you encourage them to refer back to your hand book policies on weekly basis Of course you have to announce the best answer winners and encourage the remaining to practice it by giving simple prices on periodic bases, meanwhile make auditing like every 3 months or more to evaluate their understanding how they practice it, and to be recorded in their files for future apprissals.

sarah ben maiz
by sarah ben maiz , Project Manager , ESS

with a simple training, and try to make it a friendly not too strict

exmpl you make a game for policies like card game

 

Obaid ur Rehman
by Obaid ur Rehman , HR Executive , Al Bahr Al Arabi Marine Engineering Services

You can do it in induction. HR can have a day with them to let them know about COC .

EMAD GHAZY
by EMAD GHAZY , Business Manager , AL SHAFI GROUP INVESTMENT L.L.C

From my experience, I think most companies are having the same issue with their employees. Ignoring the company's policy will absolutely lead those employees to work according to their opinions and mentalities. It is highly advised to make a good training for new employees to make them understand the rules and then take a serious and strict action against violators.

Salman Qureshi
by Salman Qureshi , Director Operations (Remote) , JS6 Consultants Private Limited

My suggestion is to find training games. Scenarios where failures and success were achieved due to following/ non-following of a policy.

Of course, keep it interactive and avoid teaching the policies through a lecture. 

The objective is to make sure Employees understand that the handbook is a non-negotiable document initially during training but at the same time welcoming suggestions using a chart and providing sticky notes to employees which they can post on the chart after the sessions.

If a suggestion of employee is implemented in Handbook make sure they know.

Omar Saad Ibrahem Alhamadani
by Omar Saad Ibrahem Alhamadani , Snr. HR & Finance Officer , Sarri Zawetta Company

Thanks

That returns to your company culture, In my opinion every single employee inside the company must to know the policies and procedures has to be followed And HR has responsible for to give trainings or workshops for them every three month to renew their information, throughth mentioned workshops HR guys could make a small test for the employees asking them questions from the policies handbook, and if we need to make it more official we can add some of these tests results to annual evaluation !Regards

Celeste Ann Mascarenhas
by Celeste Ann Mascarenhas , Health Care Assistant, Level 3 Nursing , Carlton Court Care Home

Thank you for this invitation.  Another important question...

The Handbook is an important book with rules and regulation and policy of the company.  It is important for the staff to read and follow the instructions in the manual.  It holds in place the working policy of the company.

If this book is not read proplerly, how will staff execute important documents used for the purpose of various mediaries in the companies like uniform and dress policy, discipline on the floor, confidentiality and office routines like health and safety training or whistle blowing policy.

On a timely basis a survey can be conducted through the office internet system and each employee participation is mandatory. 

Clue based games with the begining and end word but fill in the dashes to complete it. 

Debate between two groups can be held from time to time to find out how well read the staff are on their entitlements or sick benefits or leave and other awards can be given for performance on the work floor or behaviour of the staff.

This helps them to read and follow instructions so that they are in the limelight of the organisation.  It helps them too to be be knowlegeable on the various documents used during their tenure in office.

Ashraf E. Mahmoud (PhD)
by Ashraf E. Mahmoud (PhD) , University Lecturer, Freelancer Consultant and Trainer for Int'l Business & Banking TF. , FreeLancer

Thanks for invitation,

Post to them a "weekly quiz" with a personal present to the best one, in order to make them refer back to the policies and procedures handbook.

Sameer Muzaffar
by Sameer Muzaffar , Manager HR , Polani’s (Pvt.) Ltd

it should be followed by a short, simple test after reading the handbook this way you know that employee read the book.

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