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As a Sale Manager, how can you monitor the performance of your team?

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Question added by Tamara Ali , Sales Manager , Al Noor Systems for IT Solutions
Date Posted: 2018/10/25
Zaki Mahmoud
by Zaki Mahmoud , General sales manager , Lofat

I monitor the performance of each employee and the extent of mental and physical abilities and the capacity of the absorption capacity and then redistribute the work and responsibilities according to the capabilities of each individual with make programs to improve their performance

Aamir Latif
by Aamir Latif , Regional sales manager , HKC Enterprises

1- Set a procedure through which you get information on KPI’s in real time instead of at the end of a period.

2- Go for second opinion of your workers and team’s performance from different stakeholders i.e clients, suppliers or co-workers in other teams etc.

Raafat W Izzeddin
by Raafat W Izzeddin , Vice President of Sales (Projects) , SARA Group

By designing a solid KPI system in 2 different areas:

1- Business related (Targets, Profit, Product segment)

2- Quality Related (Customer Satisfaction, Service level, Retention and churn percentage) 

Anandi lal Sharma
by Anandi lal Sharma , Pharmacist in Charge, Owner (PIC, Owner) , Deepika medical and general store

I as team leader, with smooth behave, for my clicks and apresiate them to do better.

Hasan Masood
by Hasan Masood , Showroom Manager , Abdul Aziz & Saad al Moajil Building Material Co.

As a sales manager i will give them daily task and at the end of the day through con call i will take report. weelky and monthly review will be done on each months. 

hany hamed mohamed esmail
by hany hamed mohamed esmail , نائب مدير المبيعات , النيل للصناعات الغذائيه ( انجوي )

 

1- Team selection and good selection2- Determine the responsibility of each member of the team3-Distribution of responsibility in terms of the capacity of each individual mental and physical4- Follow-up team members on the extent of absorption and good mental use to achieve the goal required of them5- ollow up the performance of the team to work and then it is possible to redistribute the work and responsibilities according to the ability of each individual  

Dalmain Fortuin
by Dalmain Fortuin , Financial Admin Manager

With effective communication amongst team members from management, effort of continuously monitor performances and ensure they get effective and efficient  training on schedule. The capacity of each employee should also be monitored to divide tasks effectively.  Team members should be continuously appraised for performance , thus they would improve where lacking.

Qusai Sameer  Sweilem
by Qusai Sameer Sweilem , Procurement Engineer , alfanar company

visiting the customers with them , check the last update of their project weekly , achieving their  target .

Meenakshi Sundaram
by Meenakshi Sundaram , Pharmaceutical Medical representative , Sanofi Aventis

As a team leader, need to track the employees records daily,weekly and monthly for monitoring the performance.

If any lack with their skills or knowledge update the required needs through friendly only. For that first i should be a good learner and keep on updating myself .If i ready to fullfill the needs and requirement they will achieved the performance automatically through good and right conversation.

 

Tauseef Rehman
by Tauseef Rehman , Sales Executive , Al Basha Rest & Bakeries Accessories Trading LLC

As a sales manager you have to be friendly with each employe than you can understand his problume . if you solve employes problume then you can get best result for your busness .

Kapil Kumar Trivedi
by Kapil Kumar Trivedi , Assistant Customer Service Manager , TPDIBS

If anyone want to monitor the performance we need to measure:

Sales volume or revenue generated on the account in specific duration/time.

Need to checked level of customer satisfaction as this is the most important part and can play very important role so can't be ignored

How timely products/services/reports delivered with accuracy

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