How would you resolve a conflicting situation in your organization or unit?

Prepare for resolution

Understand to Situation

Ready for agreement

There are Best Five Styles of Conflict Management: 

1:- Collaborating

2:- Competing

3:- Compromising

4:- Accommodating

5:- Avoiding

1. Step 1: Prepare for Resolution. Acknowledge the conflict – The conflict has to be acknowledged before it can be managed and resolved. ...
2. Step 2: Understand the Situation. ...
3. Step 3: Reach Agreement.

Thanks

I support My colleague Nadjib's answer

Sit and discuss with the team members to analyze the problem and mutually come with a solution to resolve the issue

When the conflict breaks out, carefully prepare the negotiation

Obtain as much information as possible about the objectives and, if possible, about the high and low limits of the claims.

Stay very flexible and develop a battle plan too precise.

Agree with your contacts on the subject and the negotiation procedure.

Respect your interloculeurs: dismiss the idea that to negotiate is to weaken you and make the effort not to consider the interlocutor as an enemy.

Take the time to negotiate: if you burn the steps, if you reach an agreement very quickly with the union representatives, they could well give the staff the impression that they did not fight enough.

Imagine.

Reflect on needs not expressed by staff representatives and use them to find common ground.

Practice the giving-giving policy.

Adopt an approach of the type problem solving.

Avoid at all costs to practice the ostrich policy and attach yourself from the start to solve the problems poses.

Avoid at all costs triumphalism after getting what you expected from a negotiation.

Institutional and personal intervention in order to overcome this conflict

by peacefully talking to people