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what are the most recommended steps that are used for problem solving?

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Question added by khalid khalil , Sales Manager , Pfizer
Date Posted: 2013/05/10
salah hamza
by salah hamza , Catering Sales Manager , Al-Washim company for food services

Defining the objective.
Gathering sufficient information.
Identifying the feasible options.
Evaluating those options.
Making the decision (choosing an option).
Testing its implementation: by feel, by measurement and by assessment.

Hi, I am master trainer for8D problem solving methodology. I would recomend to use an8D approach.

1. Form a team

2. Analyze and confirm the problem

3. Set containment action and do risk assessment

4. Rootcouse finding (some tools can help to dig down and narrowing down potential causes)

5. Select Corrective action(s)

6. Implement and monitor Corrective action(s)

7. Set and implement Preventive action(s)

8. .... last, don't forget, congratulate your team :-)

Tanveer ul haq Zahir ul haq
by Tanveer ul haq Zahir ul haq , Equipment Management Assistant , Alshaheen Weatherford


1- Define the problem.

2- Identify the root cause.

3- Short term solution (Corrective Action) to keep the process going on.

4- Long term solution (Preventive Action) to avoid similar problem in future.

5- Continuous improvement.

1.
Analyse the problem 2.
If it is a production issue, Workaround can be given for time being 3.
Find the root cause 4.
Identify the best solution which should not impact other functionality 5.
Fix the issue 6.
Document it for future reference

Kiran Balan
by Kiran Balan , IT Manager , American Academy of Cosmetic Surgery Hospital

--> Define and Identify the Problem --> Analyze the Problem --> Identifying Possible Solutions --> Selecting the Best Solutions --> Evaluating Solutions --> Develop an Action Plan --> Feasibility Study --> Requirement Analysis --> Implement the Solution

There are seven main steps to follow when trying to solve a problem.
These steps are as follows: 1.
Define and Identify the Problem 2.
Analyze the Problem 3.
Identifying Possible Solutions 4.
Selecting the Best Solutions 5.
Evaluating Solutions 6.
Develop an Action Plan 7.
Implement the Solution

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