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If the tastes and needs of your customers change, should you change your goods and services to meet these new needs? Why?

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Question added by Nadjib RABAHI , Freelancer , My own account
Date Posted: 2017/04/06
Owais Jaffar
by Owais Jaffar , Head of SEO and Social Media , Knowledge Path

Time never stops, it keeps moving and things keep evolving, whilst maybe not always positively but change is imminent and businesses who are willing to accept the change, in fact even foresee it coming and adapt to it are the ones that not only survive but thrive in the market. If you are not willing to do that, your competitors will. In fact if you do not feel comfortable phasing out a certain product lets say product "A" then simply create a product "B", the performance of both down the line will help make the decision much easier.

John Mories Macalinao
by John Mories Macalinao , Housekeeper , HRH King Salman bin Abdullaziz Palace

We really should keep up with our customers for us to maintain their interest and even gain more. Change is inevitable even in products and/or services also in customers preferences. So keeping up with them would mean that  you as an establishment thinks and considers how your customers feel. Eventually getting your customers' trust and confidence which can lead to a good and healthy relationship.

thanks for the invite!

Junny Mar Robas
by Junny Mar Robas , Customer Service Specialist , Gourmet Gulf Company

Thanks for the question. 

 

Like the saying goes, Change is the only thing permanent in this world. A business or a person must adapt to it whenever it happens, otherwise, growth won't be possible. That is why in the business structure, there are always designated people who do research and studies pertaining to the changes occurring to the consumers, so that,  action plans or proposals are provided that will suit the ever-changing needs of the target consumers.

mohammed negm
by mohammed negm , مدير مبيعات , مؤسسة أطياف لتجارة المواد الغذائية

Thanks

I prefer to wait for more answers from colleagues

Regards

Yes i will find some better products as my current customer's need and i will also think something new and crunchy for them along searching and development of new customer database

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