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1.YOU PRESS HIM OR HER ON PREVIOUS,PRESENT AND CONTINOUS PATRONAGE TO YOUR PRODUCTS AND SERVICE.
2.YOU SHOW HIM THAT CUSTOMERS ARE ALWAYS RIGHT.
3.YOU EXPLAIN THE SHORT FALL OF YOUR SERVICES TO HIM AT THAT TIME BUT PROMISE TO RESPOND SPEEDILY IMMEDIATELY EVERY THING STABILIZE.
4.YOU PROMISE HIM IMPROVED QUALITY OF PRODUCTS AND SERVICES WILL BE GIVEN TO HIM AS SOON AS POSSIBLE AFTER RESTORATION OF THE CONSTRAINT.
Thanks
The service provider must be beneficial to the customer, so you have to be smarter and focused on the work to finish it quickly in order to avoid any Difficulties with him
By apologizing for the current situation and letting him know that you can understand his loss due to that issue and will make him realize that there are some restrictions every system has and we will try to resolve the issue ASAP.
Thanks for invitation,
Agree with the answer of Mr. Omar Saad, as "The priority is always for satisfying the Customer needs"
Excellent step by step answer by Mr. Simon..............................
Thanks
It is a customer, so i must response immediately.
Regards
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