How will you say "No" to a customer indirectly or in a different way?

Question added by SHERIF ADEL ABDELLAH TAWFEEK , Customer Service Team Leader , Alfardan Exchange L.L.C
Date Posted: 2017/01/28

Upvote (1) Views (4) Followers (6) Answers (3) Report Question

First you have to know what they want exactly

then you can offer the closest alternative / solution.

in all cases you have to be honest and use positive language, and make him feel heard.

by Mohsin Chikte , Car Rental Sales Manager , Class Worldwide Car Rental Co.

Its very simple i am using or doing it for last 15years. cannot disclose here

by abdullah almasri , مركز سلطان , مشرف مبيعات

Actually we have another tip.......this seem but defraud model can you see sir this have more options

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