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Can you explain any three operations processes?

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Question added by degraft quartey
Date Posted: 2017/01/07
SyedJawad HassanShah
by SyedJawad HassanShah , Guest Services Agent and Data Entry Clerk (CID) , Hili Rayhaan By Rotana Al Ain

Opera 

Night Auditing

Cashiering

Quality Management System

 

1. Hunting for employees and inviting for an interview most succsesfull of them2. Receiving complein calls / emails from customers and finding sollution in 1-2 hrs.3. Prosseding transuctions to supplyers and following up with confirmation.

 

Derek Claassen
by Derek Claassen , Director , Roko Construction Ltd

1. Effective Contract Operations, from commencement to hand-over and final completion

2. Finacial Operational management accross the board.

3. Project Support management, for the project, the staff and Client

Ahmed Kamal
by Ahmed Kamal , Chief Accountant , Plaza Hotel Alexandria

For Front office : 

1- Rooms managment ( c/in - c/out)

2- Guest Service ( highlight VIP Guest - W.up calls - ..

For H.K 

1- Ensure fast connection with other departments in terms of ( VC Rooms - C/out Rooms - mintanance orders .. ) 

For Finance (Examples) 

1-balance and audit all Front Office postings and settlements .

2- verify, monitor and review all hotel reports and night audit reports 

3- report any problems or discrepancies to the Audit Supervisor/Accountant on a daily basis

4- Prepare overage/shortage report daily/weekly/monthly .  

 

Madrine Ndagire Hailey
by Madrine Ndagire Hailey , Receptionist , Al Tayer Group

Oracle Hospitality OPERA Cloud Services is an enterprise platform for hotel operations and distribution. It offers the comprehensive, next-generation capabilities hotels need to enhance guest experiences and improve operating efficiency

Kirollos Sobhy Fouad
by Kirollos Sobhy Fouad , Senior Infrastructure Engineer , Abou Ghaly Motors

 

Oracle Hospitality OPERA Cloud Services is an enterprise platform for hotel operations and distribution. It offers the comprehensive, next-generation capabilities hotels need to enhance guest experiences and improve operating efficiency

  • Serve guests anywhere, anytime with mobile-enabled property management services
  • Increase housekeeping efficiency and enhance room maintenance with mobile-enabled staff
  • Improve RevPAR and ADR with enhanced control of rates and room inventory across channels
  • Centralize and secure customer data
  • Simplify your IT infrastructure

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