What to do if a customer finds a defect in the product offered by your company or organization?

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Peter Salazar
27-October-2020

What can be the perfect solution of this problem

Customer Service Organization Development

Question added by cheikh aberzoulagh , Reservation and Ticketing Agent , touristique complexe bois pétrifie
Date Posted: 2016/12/07

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by tebib djillali , حارس أمن , بيات للخدمات الإطعام والفندقة

Thank you for the invitation

Replacement of a commodity

Returns the item to me and return the money to them

And give them Aatmarati

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by Emmanuel Wamweta , production supervisor , Tembo Steel Rolling

Compensation or replacement of the product provided that it was originally with fault but if the customer through handling or using it, it gets faulty & submits their complaint, you can decide to both share the burden of loss proportionately. Thanx for the invitation

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