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How to win the hearts and business of your prospects? Please participate with Your Comments for mutual benefit.

List all that you feel important to win the hearts and business of your prospects from Middle Eastern, an Arab perspective.

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Question added by Deleted user
Date Posted: 2013/05/04
amer jayyousi
by amer jayyousi , Business Development Consultant , freelance

I believe be honest,lead by example,help them understand their needs,provide solutions not problems,listen to their issues and concerns and be a resolver for any conflict or problems they have.

Mohammad Tohamy Hussein Hussein
by Mohammad Tohamy Hussein Hussein , Chief Executive Officer & ERP Architect , Egyptian Software Group

Make sure that they see your proposal as a winning proposal. ensure that your proposal is the most cost effetive one which satsfies their needs and probably wants.

Sidrah Nadeem
by Sidrah Nadeem , Global Marketing Manager , Hill+Knowlton Strategies

The key to a long term profitable business relationship is honesty, however key factors that help make negotiation easier are: 1.
Focus: Before we pitch our business concept to a potential business partner we need to back it up with valid, proven financials.
2.
Be prepared: Ask youself all the questions beforehand, and find solutions before you make your pitch.
If your body language is confident, there's no way someone won't want to join in a lucrative business/ business proposal.
3.
Process flow: Before a potential business partner believes in our concept, we need to ensure that we have the right processes running smoothly to ensure that our concept runs as planned.
4.
The right team: Finding the right business partner isn't usually the toughest part, longevity is.
Hence's hiring the right people to play their respective parts ensures a healthy, sincere, long-term business relationship.
Spend more time making the strategy than selling it and you'll never go wrong.

IRPHAN GHANI
by IRPHAN GHANI , Senior Management , A

Understand the prospects NEEDS.
Spend some good time discussing on NEEDS and may be adding some value to it by making suggestions.
This generally reflects how seriously you are concern about the NEEDS and mutually agree upon the same.
Do not over commit and over sell as your offer might backfire as an expensive OR complicated proposition.
MUST honor your commitment at every stage of the sales cycle.
Be honest to yourself and to your prospect for long term business relationship.
Happy Selling!!!!!

Jasmin Mathai
by Jasmin Mathai , Executive / Administrative Assistant to Assistant Vice President , United Arab Shipping Co.

If you consider someone to be a good prospective for your business, the following things can be done to attract attention:-

*   Know your client well (if possible inside out through research) in order to impress him during your meeting.  This will indicate that you have strong interest to do business with him.

*   If possible, communicate with him in the same language i.e., in Arabic, since it will bring him closer to you, if you know their language.

*   Inform him of all the possible advantages when doing business with you, as they seek individuals, who are committed and reliable.  Be honest.

*   Find out what their interests are (personal or professional during the course of meetings), in order to meet them outside business hours such as fishing, boating, golf, lunch, dinner etc....  This is really helpful as they really open up at this time.  In order words, try socialising with them.

*   Show them that they can depend on you.

Of course, this is only possible, if you have more than one meetings with them.

These are some of the points I can think of.

 

 

Mohamed Hendy
by Mohamed Hendy , Commercial director & Co- founder , The matchers

it's an open question, but i will answer as a marketeer in a company from my point of view i would say that we have to study well the psychology of our customer and build attractive Brand to capture the need.
building the right Brand (image/persona) will help us to win the hearts and business.
as it is the mental and emotional association between the customer and the products/services .
we should take care about the Brand components like : * Brand Vision: make it clear and straight to the point to Customer/employees.
* Brand Mission: defines why your organization exists; the purpose gets into what it hopes to achieve in the future and how they fit into the greater good of society and the world.
Your mission answers the question "What are we here to do?" It should be well defined, so it can guide your business' planned actions.
* Brand Values: show up your real value .
* Brand Tag line (slogan) : The idea behind the concept is to create a memorable phrase that will sum up the tone and premise of a brand or product , or to reinforce the audience's memory of a product.
* Brand Positioning: search for unique position in the market by using your value in the right way.
* Brand Contract: Means what we are promising our clients to own.
* Brand Persona: the personality of the Brand "imagine your company is a person how would he/she look like? * Brand Perceptions : To avoid any problems in the future, we should take care about :
1- What we wish.

2- What we want to produce.

3- What we produced.

4- What people perceived.

5- What we thought people perceived * Brand Tone of Voice: your company tone of voice shall include all the aspects, like your product and services should match your tone of voice, your agent should have the same tone of voice, even your employees between each other should have the same tone of voice.
* Brand Visual Identity: should match your personality, there is a different between Brand Image and Brand Identity.
before that I have to have My suitable KPIs to evaluate my steps.

Thanks to SIDRAH NADEEM & Mohamed Hendy for your participation & valuable input.
Khairul Alam

Samson Ghirmay
by Samson Ghirmay , ACCOUNTANT , ANGOLAN CAFUQUENA COMMERCIAL

Considering your customers as a king, you become transparent and honest towards them as they should see you again. A new client and the existing as well must get superior honour.

nisreen essam
by nisreen essam , Personal Assistant , Salem Travel Agency

1. JUSTIFY THE SALE WITH SOCIAL PROOF 2. SURPRISE CUSTOMERS WITH A BONUS

 

3. OFFER FREE PRODUCT TRAINING AND SUPPORT

Be real! Be Human! Form relationships with healthy boundries for the long haul...most of our people have lives well lived and our professional commitment ,is the client magnet.

Ziyad Abu Alrob
by Ziyad Abu Alrob , Country Manager , Jerusalem Pharmaceutical Company

Treat your Prospects the way you like to treated

try to sell based on their needs not yours

empathy -

tell the truth

if your product doesn't meet their requirements, tell them and let them decide.

 

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