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How to make my devices support new wireless channels ch12 and ch13?

New access points have two new wireless channels ch12 and ch13 when i make the access point to broad cast on one of them the SSID does not show up on my devices.

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Question added by salah alhusami , Network Engineer , Hadda Center for telecommunication Services
Date Posted: 2013/09/22
Amjad Abdullah
by Amjad Abdullah , Team Leader - Networking , Optimiza Solutions

You can't MAKE them. They are hardcoded with supported channels. If they support by hardware 11 channels only then you can't modify that.Some APs support all 13 channels but only show you 11 channels if you select specific countries.If you have country settings try to modify the country and it may probably allow you to use 13 channels if your hardware support it.(USA usually supports 11 channels only. If you choose Japan then Japan supports 14 channels. but again that depends on the hardware you use).Good luck.

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