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Synchronization between pre-sale and post-sale teams is vital for measuring the KPIs of targeted sales and actuals; maintaining competitive advantage in the area thus increase profits and customer satisfaction.
Synchronization between respective teams will ensure that the job will be done without fail and will gain customer satisfaction.
Synchronization between respective teams will ensure that the job will be done without fail and will gain full credibility from customers since commitmemt fulfilment is the key factor to customers loyalty.
" always do it right first time "
The synchronization between pre - sales and post - sales are very important for the smooth functioning of the marketing and sales team. As this will make a platform for the sales and marketing teams to cater to customer needs without backlogging it. This will also help the sales team convert the prospect into an opportunity, which will ultimately affect the growth and profit of the organization.
In my opinion pre-sales understands the problem while post-sales supports the odyssey of solution for the client. Where pre-sales ends, post-sales begins. So complete understanding of the expectations set by pre-sales team has to be transferred to post-sales team to enable them not to have gaps between expectations and reality.
Presales team is all about engaging with customer to know their core business challenges. They do all kinds of activities to understand their pain areas that needs to be addressed with the proposed solution. If required pre-sales team even goes once step ahead and does a proof-of-concept for the customer to show the proposed solution live customized for them. Once the customer is convinced than it is extremely important that one of the core member of this pre-sales team joins the post-sales team to perform the actual implementation. So that things remain on the same page.
Pre sales team can assess the need of the customer and guide the post sales team to implement the most effective solution .
With Differentiation of the Field or Segment we Discover some Ideologies Help us in the Sales Process BUT as General its running as a simple Sales or Complicated Sales Process
It is very important that Pre - Post Sales are both at the same base line when it comes to client interaction as it also proves the credibility of the company that its internal departments are synchronized and they can better handle the business operations.
Worked with the sales team to develop selling strategy within the target accounts – Created and delivered effective presentations and sales tools for the sales team.Work with regional sales managers to provide pre/post-sales support – Worked with the sales team to design, propose, and close new deals/opportunities with customers.
Synchronization between Pre Sales and Post sales should be considered as vital because it is the bridge for the solution providers to meet the the exact requirements of their customer.
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