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How can channel conflict be managed?

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Question added by fausty tetteh
Date Posted: 2016/05/04
Digvijoy Tripathi
by Digvijoy Tripathi , Regional Manager , Hitachi Koki India Pvt. Ltd

Should have a good knowledge abour your channel partners i.e. his strenghts & weakness. Should be a good listener. He should always see you as his problem solver.

NARENDRAN SUNDAR
by NARENDRAN SUNDAR , Branch manager , Act Fibernet

Dual compensation. Creating a mechanism to compensate both channels helps eliminate conflict and encourages channels to work together. Dual compensation doesn’t necessarily mean “double compensation.” It just means more parties will participate in getting credit and/or compensation for the sale. As long as the mechanism doesn’t cause the channels to over engage, seeking to maximize compensation, this can be a very effective method to eliminate conflict.

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