How to collect guest feedback ?

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Which method do you prefer to collect customer feedback ?
Posted by:
Sushanta Khanal
13-December-2013

tools to collect guest feedback

Hotels Guest Satisfaction

Question added by Sherif Ayoub , project manager , Damac food and beverage
Date Posted: 2015/08/09

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1 Answers

by mahmoud elbayomy , GUEST SERVICE AGENT , ALJAWHARA HOTEL

THERE ARE MANY WAYS TO GET FEED BACK WE CAN GET IT BY FACE TO FACE AND BY GUEST COMMENT IT ALLOW TO GUEST TO WRITE HOW WAS HIS ACCOMMODATION AND WHAT HE LIKE , DON'T LIKE AND IF HE HAS ANY RECOMMENDATION

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