Bayt.com

Start networking and exchanging professional insights

Register now or log in to join your professional community.

Follow

Steps to satisfy a customer when he much angry either the officer of organization is not guilty?

Customer Interactions Service Standards Customer Satisfaction Customer Service Sales
user-image
Question added by ATIF ZOHAIB , Operation Mnager , Meezan Bank Limited
Date Posted: 2015/07/01
Upvote (1) Views (2) Followers (1) Answers (1) Report Question
Write an Answer
Register now or log in to answer.
Muyiwa Omotoro
by Muyiwa Omotoro , ON AIR BROADCASTER , OGUN STATE BROADCASTING HOUSE

FIRST THING TO DO IS TO CALM THE CUSTOMER DOWN BY ACCEPTING A BIT OF THE BLAME THEN SIT THE CALM CUSTOMER DOWN AND EXPLAIN. ALWAYS SMILE NO MATTER WHAT AND GIVE RAPID RESPONSE TO HIS QUESTION..NEGLECT MIGHT WORSEN THE SITUATION 

Write Your Answer
More Questions Like This

Do you need help in adding the right keywords to your CV? Let our CV writing experts help you.

Get Help