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What are some effective sales follow-up techniques?

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Question added by Dina Khatib , Brand and Communications Manager , Bayt.com
Date Posted: 2015/06/09
Khaled Anwar
by Khaled Anwar , Senior Sales Engineer , "Automotive company''

Follow up customers can be through: 

1- Calling the customer regularly

2- Visiting the customer office or site.

3- Inviting. the customer to your office.

4- Inviting the customer to the marketing events

Ahmed Mohamed Ayesh Sarkhi
by Ahmed Mohamed Ayesh Sarkhi , Shared Services Supervisor , Saudi Musheera Co. Ltd.

contact with current customer

make list for future client and call them from time to time

add personal notice for them to inform them

serve after sale to keep them with u

 

Amdadul Hoqe Arman
by Amdadul Hoqe Arman , senior marketing director , beacon group

the first important technique of sales service is gently congratulate a customer with smiling face...give response to his/her...give importance his her speeches and many more......

Mohamed Hamdy Elghonemy
by Mohamed Hamdy Elghonemy , Sites manager , Mabany one real estate investment

follow by phone calls 

may be making some offers for my customers to close the deal

kind of customers need visit in they work office 

Ahmed Farrag
by Ahmed Farrag , Projects Sales Manager , Al Shaya Enterprises

Totally agree with all answers  above 

Georges Aref Chaoul
by Georges Aref Chaoul , Business Unit Director - Consumer Services , Kaizen Asset Management Services

C R M   /  Customer loyalty schemes                      Thank You.

Muhammed Adnan
by Muhammed Adnan , Corporate Sales Manager , Sajjad Restaurant

Maintain a calender dairy.  Note the name and contacts, then schedule them orderly. 

 

Adnan

Mohammad Ismail
by Mohammad Ismail , General Manager Operations and Commercial , Top Class Limo

I myself using Socializing with Clients , Sometimes inviting them for a cup of coffee after work hours 

calling clients advising them about new offers, news , piece of Information, hint, gift, giveaways . 

and most importantly Visiting clients at their sites, and showing interest in what they do, also whenever you contact your client always have something new in hand, always, they appreciate knowing more and more, and feel that you are not only follow-up to gain a specific piece of deal, but you are keen to make them know more, and gain their trust. 

 

Farhan Sattar
by Farhan Sattar , Managing Stock Requiremen

the best way call send the reminder to the customer .. your way of talk ..ex-cent and politeness is important ...call him frankly may be he/she will talk his about complain listen him carefully and than invite him to visit you ...after that you can easily do the other process.. 

 

Muhammad Yousaf Khokhar
by Muhammad Yousaf Khokhar , Director Marketing And Sales , Relaxsit Private Limited

You sent the prospect a letter. Or you had a great meeting. Or the prospect came to a seminar. And nothing happened.

You've learned the basic lesson. An initial contact, no matter how friendly, is not a marriage. Follow-up is necessary.

-The follow-up phone call, to say thanks for the opportunity to meet, and to offer additional help and information if it's needed. Short, to the point, wasting no time.

-The follow-up note. Same as the phone call. Short, to the point.

-The brochure. With a card or a little note attached the firm’s monograph on “a subject we were discussing, or a brief description of our capabilities and facilities."

-The reprint. With a little—little—note and a card attached. The note says, "Here's an article you might have missed on the subject we were discussing the other day."

-Pay a follow up visit and repeat it if necessary.

-Invite the customer to the Marketing or Social event.

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