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What happens when two people stay in a hotel room reserved for one?

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Question added by Farah Husni , Supply Chain Manager , Supply Chain Corp
Date Posted: 2015/06/03
Yuliya Lukoshyna
by Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev

They will get receipt upon checkout for second person

Gokul KC
by Gokul KC , Executive Assistant Manager , Hotel Gokulam Park Doha

Your question is not very clear, but from what i understand, if one had made a booking for a room where only1 person will be staying but have another guest join them to stay over night. One can approach the guest and explain to them that an additional charge will apply.

 

If you are talking about the hotel asking two strangers to stay with each other, well you better have a very good reason to do so and hope that guests agree.

some additional charges can incur.if the guest is approached in a polite manner

Anthony Azzi
by Anthony Azzi , Director of Operations , Emirates Grand Hospitality

The Rate of the room will be different of course. We need immediately to speak with the guest in a gentle manners and explain that we have other rates for2 person

Ramadan Hassan
by Ramadan Hassan , housekeeping supervisor , Egypt

the hotel  should provide the room with extra bed and paid the other person

 

Marco Rosa
by Marco Rosa , Control Operator , Gulf Power

Depends on so many different factors, you have to give more information about the situation.

Most single room are for a max of 2 guests.... are you really going to tell a guest that he can not have company for a night or two while staying at the hotel?

MOHAMMED BASHIR SANI
by MOHAMMED BASHIR SANI , GENERAL MANAGER , ZARAMAT GLOBAL COMPANY LIMITED

Since the hotel rules are known to the guests their attention should be drawn and a double room should be suggested.

gretchen eleccion
by gretchen eleccion , Senior Therapist , Regency Group Holding-B/atittude Spa

In hotels we have strict guidelines that needs to follow and each customers whom we happened to encounter such things like these will be given the option either to pay to the extra or follow the visiting hours Or some offers that are applicable.

Carlos Pura
by Carlos Pura , Sales Executive / Relationship Officer , Innovation Group (Dunia Finance LLC)

Don't afraid to ask the reception for that kind of matter, but in my thinking, you can stay your guest but expect that they give you additional  charge for staying in the hotel.

Islam Ma'ani
by Islam Ma'ani , Rapple Master and adventure Tour guide. , JORDAN Youth Innovation Froum

Nothing, if no body knows.

Manima Guha
by Manima Guha , Administration assistance , Cs institute

Ask to both the guest and make them insure that The guest who is comfortable to shift over to the other room awarded with extra hospitality and management should be apologize for the dilemma and to avoid any further dilemma.

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