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How to resolve industrial dispute without chaos or any disorder ?

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Question added by AHMED IMRUL KAYES , Senior Consultant , HR Bangladesh Ltd.
Date Posted: 2015/05/25
Vinod Jetley
by Vinod Jetley , Assistant General Manager , State Bank of India

Methods of avoiding industrial disputes

1. Consultation, communication with and involvement of staff in decision making through employee representation and regular meetings and feedback sessions.

2. An effective grievance procedure (way for staff to make complaints to management) that has been agreed by employees.  This should allow employees to voice any concerns before they develop into major problems.

3. No strike agreements – in return for higher pay and working conditions, unions agree not to take industrial action for a certain period of time.

4. Single union agreements – This is where employees agree to be represented by one union.  The benefit is that it makes negotiation simpler for employers and prevents rivalry between different unions.  They also improve communication between employees and employers and reduce the chances of industrial action.

5. Advisory, Conciliation and Arbitration Service (ACAS) – an independent and impartial organisation that offers advice to prevent any problems happening in the first place.  It helps employees / employers work together to resolve problems in the workplace before they develop into disputes.

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