One of the Hotel Guests bring the bag with present for Guest Relation to the reception. Can GRO take the present from guest?

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The target of Guest Relation Officer of the hotel is:?
Posted by:
Yuliya Lukoshyna
13-August-2015

Problem Solving Rooms Division Hotels Front Office Guest Service

Question added by Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev
Date Posted: 2015/05/06

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2 Answers

by Jehad Lafi , Bell Captain , Il palazzo amman (warwick )

not allowed they think your administration you make relationship with him and unless if you made for him a perfect service

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Mirza Rafiqul Zaman

by Mirza Rafiqul Zaman , Operations Support Manager , Confidential

its not allowed due to return in to avail any facility which is the against the company policy and procedure

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