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Every business needs to keep customers and clients happy, but in the hospitality industry it’s so vitally important to keep guests engaged in order for the business to grow and prosper.
Focusing on the customer will give you the best chance at success. Customers are at the heart of the hospitality industry. No matter what service you provide, you need to have a clear group of individuals who would see a value added from your product or service. This means your quality of service and reliability must be on the money. Focus on your product, employees and your target market, and you will see success.
Customer service is one of the key factor in a successful establishment. It is the answer to the question as to why customers and guests always coming back to us? Regardless of brands or local because customer service plays as a rate of a quality of service. Customer Service are not just based on the first impression, how you speak with them or greet with them. But it is when they feel that they are being cared of, that in every angles of their stays we were there to assist and anticipate their needs. Then we called it as memorable moments and for them it is a "home away from home". And this is how important customer service in every firms around.
we can't complete our successful job without a good and great customer service , because we are human and we have mistakes and we need to another body to fix it that called customer service Dept.
Hospitality is all about quality and customer service. I personally judge hotels or restaurants upon these two factors.
Am cool kind caring and lovely angle every man will like mat and have as a
lovely one in futrue life and as alife partner.love for ever.........
I the customer has to be obtain the periority of the hospitality
In my opinion Customer Service in the core, a satisfied costumer gives multiplier effect to the business.......
Well Customer service is important in every industry, all industries sell to customers and if there is no customers than no industry. In hospitality just like any other industry customers come first but extra politeness and care should be given to the customer.
A+ costumer services is really important since they are the frontal face of hotel management with polite behavior and warm welcome smile.
Make the guest one of our rotated guest and enhance the hotel reputation service the guest in high stander is the way to show them our unique stander & professional service.
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