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a. evaluative criteria.
b. selective criteria.
c. critical success factors.
d. service productivity.
"Evaluative criteria" are the factors that the recipient of a service may use to judge the quality of service.
The answer is : Option ( A )
a. evaluative criteria...........................................................................
................ a. evaluative criteria.
answer A °°°°°°°° eval crit ______
A............................................
Agree with professionals.............
a. evaluative criteria is right............................................
My answer is option (A) Evaluative criteria
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