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What are the major barriers/ challenges during sales negotiations?

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Question added by Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed
Date Posted: 2015/03/12
Emad Barsoum
by Emad Barsoum , International Trade / Automotive Industry Expert and Analyst , Internationally + Freelance

All above answers are great and came from great people and contributors, my only addition is the "over confidence" which could be an obstacle in negotiations.

Ibrahim Hussein Mayaleh
by Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed

- The biggest challenge is when your counterpart is not ready to listen and understand you

- Going unprepared to the negotiation

- Lack of time and patience

- Being too rigid

- Sarcasm and criticism

- Lack of confidence

- Lack of authority

 

Georges Aref Chaoul
by Georges Aref Chaoul , Business Unit Director - Consumer Services , Kaizen Asset Management Services

I agree in all of the above answers.

In my opinion,there is many type of barriers during negotiation;

 

strategic, psychological, cognitive, structural and cultural. 

 

Most knowable,

 

- Die-hard bargainers.

- lack of trust.

- Dealing with saboteurs.

- Difference in gender and culture.

- communication problems / Misunderstanding.

- Over reacting & emotional responses.

 

                                                                              Thank You.

Bhojraj      Dahal
by Bhojraj Dahal , Operation coordinator , L’Oréal

Building your own personal credibility is the biggest challenge in any negotiations. Besides this confidence & fear- together with poor preparation are,  in my experience,  the biggest challenges of sales negotiations. 

Marlowie Hatulan
by Marlowie Hatulan , Banquet Manager , Radisson Blu Hotel

Thank you for the oppurtunity.

I agree in all of the above answers. In my own opinion, unknowingly negotiation may fall on different case within the process. My recent case are as follows

  • Oblige to adhere the company and govrnmental policy / regulation
  • Dealing with third party clients
  • Dealing with objections 
  • Tangible services does not comply with your clients requirement
  • Failure to follow up
  • Priority precautions - Revenue VS. Corporate accounts

Raed Alghazo
by Raed Alghazo , Sales Manager , ARKAN INSURANCE BROKERS

there is nothing to say after what you answered...am full agree with you mr.ibrahim..

thank you for this useful information 

Martha Kambili
by Martha Kambili , Marketing & Customer Experience Consultant , Independent

Lack of preparation, knowledge and experience.

if you don't know the USPs of your product.

Time pressure.

Lack of self confidence.

if you don't listen actively to the customer.

if you interrupt and jump to conclusions.

if you don't have win-win attitude.

Thank you.

 

mahmoud abdel raouf mohammed ahmed kassem kassem
by mahmoud abdel raouf mohammed ahmed kassem kassem , Inventory Control & accountant , Dreem masherq - port said branch

The nature of the dealThe nature of the marketNegotiating partiesThe time factor

Michael Malak
by Michael Malak , Manager , Tri Tech

trust, skills, delivery of promises, convencing, continuety, profissionalism, empressions,'''''

salman haider
by salman haider , Operation Coordinator and Close Protection (CP) Accounts Manager , almajalG4s

All the pointers are correct like 

  • going unprepared
  • sarcasm
  • jumping to conclusion etc.

but from my point of view choosing the right person for the negotiation is the main huddle you have to overcome before you start negotiation.

 

As if the person is not fit according to the Client / situation your negotiation is set to doom.

VENKITARAMAN KRISHNA MOORTHY VRINDAVAN
by VENKITARAMAN KRISHNA MOORTHY VRINDAVAN , Project Execution Manager & Accounts Manager , ALI INTERNATIONAL TRADING EST.

To avoid criticism after the deal, dealing with tough who are in wrong direction, Meeting the requirement of You boss, the legal aspects and industrial standards and to convince those who are keeping their eyes closed to say that it is darkness.

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