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In the modern customer-oriented organizational chart, which of the following is considered to be at the top of the organizational pyramid?

A) sales

B) top management

C) front-line people

D) customers

 

E) middle management 

Marketing Management Marketing Mix Marketing Strategy Customer Service Brand Management
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Question added by Mohamed Hendy , Commercial director & Co- founder , The matchers
Date Posted: 2015/03/07
Upvote (0) Views (12) Followers (4) Answers (4) Report Question
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Azam Djurabaev
by Azam Djurabaev , Business Consultant , Compass Consulting

D) Customers.

Companies where customers are not in the top of pyramid have no future.

Raphael Linus Dulay
by Raphael Linus Dulay , Creative Head , Xpert Solutions

Its always the CUSTOMERS  simple as that, why?

 

1. sales are customers

2. top management are customers

3. front-line people are customers

4. middle management are customers

Alex Al Yazouri
by Alex Al Yazouri , General Manager , Al Mushref Cooperative Society

In modern customer-oriented organizational chart, the top of the pyramid is

D) customers

IMRAN ALI MOHAMMED
by IMRAN ALI MOHAMMED , Accounts Officer , M/s. Euro Glazing Ltd

D. Customers, because the ultimate goal of any organisation is to win over them. Without them the ultimate goal is not accomplished.

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