Does training play an important role for customer satisfaction?

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Ramnath
23-February-2016

Customer Satisfaction

Question added by Richard C Joseph , Advisor to Chairman , Panel Products
Date Posted: 2013/07/22

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by Darlene Lim , Admin Secretary , Al Emadi Solar

Of course it is! Training stage will be the battle ground for the representatives to learn how to answer questions on the products or services they about to present.
This is the stage as well to polish the representatives communication skills and teach them the proper rebuttals and a way for them as well to study the customers different attitude and in real life situations.

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