How would you effectively separate Sales and Delivery, while ensuring that your joint goals are achieved?

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Posted by:
Ghada Sameer
24-April-2014

The Sales team are focused on closing a deal and agree certain parameters with a client.

This gets passed onto the PM to deliver. How do you ensure that what was agreed can be delivered bearing in mind that due to sales targets, certain corners may have been cut?

Account Management Project Management Sales Business Development

Question added by Tarik Delic , Project Manager , Green River Media
Date Posted: 2015/02/03

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3 Answers

by Martin Pettit

No corners should be cut. The Sales team must agree on a deal that's achievable by the PM, good communication and constant feedback between Sales Team & the PM is of a paramount importance to enable both parties to reach the goal.

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by GIDEON EMORUT , SALES MANAGER , MEDICO, DUBAI-UAE

By reaching out to potential clients

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by Tarik Delic , Project Manager , Green River Media

While I in principle agree, the fact of the matter is that certain pressures are applied to meet both company and personal sales target which ultimately mean that corners where possible can and will be cut. Obvious ways to circumvent this is to instead offer the client certain incentives but without applying unnecessary pressures on the delivery channel. What can often be the case is that the company Sales targets do not align with their capacity to deliver.

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