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make no hesitation or argument,taste the coffee yourself and replace it with the good ones,no need to risk.just one coffee,there is more,don't let go of a big opportunity just because of a single problem,because for sure,you will get more costumers.
I would ask him to be more specific like "do you like it with more sugar?" "do you want to put more milk or creamer?" then provide what he really wanted.
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