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<p>The Consumer Buying Process stages:</p> <p><span>A. Problem/Need Recognition</span></p> <p><span>B. Information search.</span><span>C. Evaluation of purchases.</span><span>D. Purchase decision. </span><span>E. Post purchase behaviour.</span></p>
SOMEONE HAS TO KEEP UP HIS/HER FACE BRIGHT & SHINING IN ALL TIMES !
All the stages
At all stages.
But option A- Problem/Need Recognition This is often identified as the first and most important step in the Customer’s Decision Process. A purchase cannot take place without the recognition of the need
at all stages and any stage needed
The need of the customer should be recognized and encouraged with post sale support. Hence, all stages. However, need can also be generated among target market; for example, people can be encouraged to drink cold drinks in cold weather as well.
In all the mentioned stages.
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