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How can a company prevent facing resistance from employees to change?

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Question added by Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed
Date Posted: 2014/10/28
VENKITARAMAN KRISHNA MOORTHY VRINDAVAN
by VENKITARAMAN KRISHNA MOORTHY VRINDAVAN , Project Execution Manager & Accounts Manager , ALI INTERNATIONAL TRADING EST.

A constructive interaction is required what are reasons for a change, what are its objectives and how it will benefit overall. The success of convincing efforts, along with guidelines, incentives if any and cordial attitudes on the part of the management justifying their true intentions and motives to cooperate with the workforce for their welfare will slow down the resistance.  Also utilize the managerial influences which are not detrimental to the common interest.  All efforts should be in the right direction so that in future it will not lead to any conflicts. Prudential actions in tone with the prevailing circumstances also help in solving resistance issues to a considerable extent, and this is what is called the use of tactics.  

Mohd Asif Ansari
by Mohd Asif Ansari , HR Administrator , Al Nasseej Al Arabi Factory Co. Ltd.
padmakumar pathiyil
by padmakumar pathiyil , Marketing Consultant , Management Consultancy

One of the easiest way is to appreciate and reward the employees who are will to change. This will automatically motivate the employees who resist the change.  

فارس الخليلي
by فارس الخليلي , Safety director , National Company for Education

Flexibility 

Mamdouh Manie
by Mamdouh Manie , Executive HRC local sales manager , Ezzsteel

communicating the change , following up and motivating the team thta are part of it, showing up the results ,  informing that shoe stoppers will be dealt with

hossam azzam
by hossam azzam , Fast food restaurant,s manager. , alexandria-egypt

Thanks for the invitation

Well...........Good question

Agreed with both answers given by

Mr.:Fares el kaliliy & Mr.:Vrindavan as well too

 

Vinod Jetley
by Vinod Jetley , Assistant General Manager , State Bank of India

What is resistance management? There is no one recipe for perfectly managing resistance. In reality, resistance management is largely shaped by timing and circumstances. Are you just beginning a project and are already hearing grumbling? Are you about to go-live but have a block in the pipeline from a resistant supervisor? Regardless of where you are in the change process, there are steps you can take to prevent, anticipate and react to resistance. Prosci has built out three avenues for managing resistance, which you can apply no matter where you are in the change process, to minimize the negative impacts of resistance: Resistance prevention Proactive resistance management Reactive resistance management1. Resistance prevention …The application of a structured process and set of tools for managing the people side of change to achieve business outcomes. This should sound familiar. This is what Prosci considers "applying effective change management" in the first place. This is: Engaging sponsors to communicate, build coalitions and actively engage in the change Establishing clear and tailored communications plans that target specific audiences Enabling managers to be great change advocates and leaders of change Ensuring that all impacted groups receive the appropriate training at the appropriate time Envisioning the thorough integration of the change management plan with the project plan These core aspects of organizational change management are the action steps taken to support employees through change. When we apply a structured approach to change management, as described above, we answer the lingering questions employees have, such as: Why is this change happening? What is in it for me? Why should I get on board? When employees are armed with the answers to these questions, they are less likely to resist when the time comes to make the change. The effective application of change management is, in and of itself, intended in large part to prevent resistance. Change management is not only about resistance prevention, but resistance prevention is all about the effective application of change management.2. Proactive resistance management Proactive resistance management addresses anticipated or already identified resistance. There are a few key activities that need to take place before you can begin implementing your change management plans, such as conducting the necessary assessments to ensure your plan is tailored to your change and organization. In addition, a key component of this strategy building (which may also come out of your initial assessments) is identifying anticipated points of resistance. Here are a few scenarios where resistance can be anticipated: If you already know of a division of your organization that has a history of failed changes, perhaps you can anticipate that they will be skeptical of a new initiative. If you have a group of senior employees looking to retire, and the change initiative will impact their pension plans, then you can anticipate they will require more attention. If you have a group of people who are heavily invested in the current state, the ones you are about to displace with your change are a likely source of resistance. If one group was advocating for Solution A, and ultimately the decision was made to select Solution B, then you can expect resistance from this group. Or perhaps the most impactful of all changes, if your change includes lay-offs or staff reductions, this change will certainly inspire resistance and will require proactive resistance management. Proactive resistance management is about acting on your and the project team’s foresight. Rather than waiting for the project post mortem and saying “I could have told you that group would resist this change,” act on that knowledge upfront. The management of this anticipated resistance must be proactively built into change management plans and/or addressed early. There is no reason to wait for resistance to rear its head before you act. Anticipate it. Review the organization’s history with change, identify high risk or highly impacted groups, and proactively plan accordingly.3. Reactive resistance management Resistance is the natural reaction to change. You can apply excellent change management and anticipate potential problems, and yet you can also count on resistance still surfacing during the change process. Reactive resistance management answers the question, “How will we react when resistance to change occurs?”1. The first step when applying reactive resistance management is to identify the root cause of the resistance. Tools such as the Prosci® ADKAR® Model, or an exercise such as “The Five Whys”, can be applied to help determine, or learn more about, an employee’s or departments root cause of resistance.2. Once the root cause is identified, there is a set of steps you can take when resistance becomes enduring and persistent. These steps include a range of activities performed by different players, from simply listening, removing barriers, focusing on the “what” instead of the “how,” and offering clear choices and consequences, to more stark measures, such as showing the benefits in a real and tangible way, converting the strongest dissenters, or in extreme cases, removing an extremely resistant individual. The Prosci3-Phase Change Management Process includes10 steps for managing resistance – learn more in the online Change Management Pilot Professional or the Prosci3-day Certification Program.3. The third component to reactive resistance management is enabling and empowering the appropriate resistance managers. While change management practitioners must be the conductors of change management efforts, they are rarely in employee-facing roles. In the case of resistance managers, the most effective people for fulfilling these roles is the person closest to employees—managers and supervisors. It should be noted that this is a role that managers and supervisors struggle with, and so it is important that they are enabled with the steps listed above to help manage resistance with their employees. Conclusion Resistance does not occur in a vacuum—both personal and organizational contexts must be maintained. In addition, it is important to not underestimate the power of comfort with the current state. Movement from the current state to the future state leads to stress and anxiety for impacted employees. The good news is that you have the power to control the duration, cost and severity of the effects of resistance to change

Mostafa Amin
by Mostafa Amin , Managment And Training , Ministry of military production

why facing

let them help maybe change make company better if it is

Kader Hasan Maraicar
by Kader Hasan Maraicar , Executive Assistant , Noor Enterprises

change is unchangeable in Nature!

Please find out the motive behind the employee's resistance.

because of more protocols, procedures etc; then the manager should come down explaining the benefits of change!

Agreed to all, but if a employee has chosen to quit on the strong basis of his development than nothing can stop him.

LABIB KOOLI
by LABIB KOOLI , Director of the Sectoral Center for Training in Hotel Technologies at Southern Hammamet , Tunisian Vocational Training Agency (ATFP)

Employee's resistance to change is a very common & normal phenomenon.

Should an organization prevent from it by building and consolidating a management team having 

as a basic goal & target the marketing & the well selling of the change's project

within all the employee's company.

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