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As customer has always right, do you have to agree with customer all along whatever he says?

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Question added by Ashraf El-Dhma , Senior Sales Executive , Kuwait Automotive Imports Co., (Mazda)
Date Posted: 2014/09/29
amer jayyousi
by amer jayyousi , Business Development Consultant , freelance

Initially yes for the purpose of calming him down then start to uncover the root cause of the problem,after they have  calmed down they will accept your solutions and be more reasonable.

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