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How to select, use and communicate supplier performance measures ?

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Question added by Tushar kulkarni , Head Of Purchase , SHANDONG BINANI RONGAN CEMENT CO. LTD
Date Posted: 2014/08/27
Mohd Mustaqeem
by Mohd Mustaqeem , Executive Secretary , SAUDI PAN KINGDOM CO

 

A firm should focus on the attributes that it finds most important. Some attributes are easy to measure while others are not

 

 

• Customer service• Delivery commitments• Reliability and responsiveness• Resource savings (hard and soft)

Mamdouh Manie
by Mamdouh Manie , Executive HRC local sales manager , Ezzsteel

depending on type of industry delivering to a retail chain is not the same like spares going to make car assembly or as O&M spares to heavy industry, but any how being able to respond fast and to adapt your delivery , maintain the supply rate and  respect the schedule , being able to do the service needed and deliver competitive price , HSE measures compliance are main items that can elaborated in KPI 

Gopi S
by Gopi S , Purchase Executive , Rockman Industries Chennai Pvt Ltd

Supplier Performance Rating = Receipt + Quality + Service

 

Ahmed Shawkat
by Ahmed Shawkat , Procurement Manager , EL SEWEDY ELECTRIC EGYPLAST

By making a quarterly appraisal for all of suppliers that you purchased from them regarding delivery is it on time & quantity is it in full & quality is it according to your standards or not & give each one a percentage to be taking in your consideration next deal

Muhammad Shoaibullah Khan - CSCP, CSCM
by Muhammad Shoaibullah Khan - CSCP, CSCM , Head of Supply Chain , Bays International (pvt) Ltd

Suppliers are now being considered as " strategic partners" in any professional organization. They are seen as key role players in the organizations growth.

In order to select supplier Performance measures , one must develop appropriate KPIs. Supplier KPIs should be developed keeping in view the overall Strategic goal of the organization.

KPIs are derived from the functions coming after this functions or from the internal customers , for example, service level for supplier of "Make to Stock " product will be different from the one supplier who provides material for "make to order" product. 

So, it depends what is your overall strategic objective and what is the part you require from the suppliers to play in achieving this objective

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