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As a sales person what is the most important thing that you should focus in while dealing with a customer instead of closing the deal?

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تم إضافة السؤال من قبل Mohamed Awad Elkareem Mohamed Ahmed Abdelrheem , Deputy General Manager Manufacturing , CTC Group Company / Delta WM , LTV & EVAP Factory
تاريخ النشر: 2014/01/24
Fazal Ebrahim Dawood
من قبل Fazal Ebrahim Dawood , Chief Executive Officer , Stardist Ltd

You should also focus on understanding your customer : Who they are ? What they buy ?

WHY they buy ? WHY they have chosen you ? 

ALAMGEER HUSSAIN HASHMI
من قبل ALAMGEER HUSSAIN HASHMI , REGIONAL SALES & OPERATIONS MANAGER , Uth Healthcare Pvt., Ltd

Acting as a Consultant helping identify Customer needs through open ended probing technique and summarising at the end with the customer whether all his/her needs have been fulfilled not only helps to close the current deal but  it also helps to understand customers other needs  thus a future prospect.

Mohammad Shoaib
من قبل Mohammad Shoaib

Building a trust worthy relationship,,, u will get a buyer in ur list

Ahmed Fawzy
من قبل Ahmed Fawzy , Personal Banker , ABU DHABI ISLAMIC BANK - EGYPT

Go deep with him , let him talk  , get his higher need ,  play a problem solver role then get the business 

Mershed  Aburajab
من قبل Mershed Aburajab , National Parts Manager - HONDA , Abdullah Hashim Company Ltd.

You should concentrate on buidling a life time customer.

Francis Thomas
من قبل Francis Thomas , F&B Manager , Radisson

Hi Dear

 

What i feel is apart from being of the thought of clinching the deal , i feel it is important to instill confidance to the client that WE ARE THE BEST ONE TO DO THIS JOB.

We need to focus on the intrests of the company for which we work by not underselling the product.. Rather we should stress on the quality of product you are representing as well as the after sales services in all cases.

A client should feel that he is in safe hands considering the rest of the competitions aside.

I am sure that gives results .

 

Regards

Francis

Muhammad Shoaibullah Khan - CSCP, CSCM
من قبل Muhammad Shoaibullah Khan - CSCP, CSCM , Head of Supply Chain , Bays International (pvt) Ltd

The most important thing to keep in mind while closing the deal is that, we should be looking to a "win win" situation and treat this deal as basis of building customer relationship,  Loyal customers are a vital source of profitibility for any organization.

Jean Pierre Alain
من قبل Jean Pierre Alain , Executive Group Food & beverages Manager , Sun Hotels Group

Gather up as much datas as possible on the customer

Mohammad Sultan Bhat Sultan
من قبل Mohammad Sultan Bhat Sultan , Pharmacist , M/S Arthritis and Rheumatism centre pvt ltd

In first instant know your customer as deep as possible.

IRPHAN GHANI
من قبل IRPHAN GHANI , Senior Management , A

Sincerity and honesty in meeting the customer NEEDS not only wins an irreversible sales but also the customers loyalty for repeat business and very strong referals for other sales.

Saqib Syed
من قبل Saqib Syed , Trade marketing , Emirates Snack Foods

Sell a relationship

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