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What is the function of "Balanced Scorecard"?

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تم إضافة السؤال من قبل Raafat Sallam , Organizational Development and Training Consultant , Training Centers, Marketing Organizations.
تاريخ النشر: 2014/01/11
Mohammad Tohamy Hussein Hussein
من قبل Mohammad Tohamy Hussein Hussein , Chief Executive Officer & ERP Architect , Egyptian Software Group

A strategy implementation and monitoring tool.

Mamdouh Manie
من قبل Mamdouh Manie , Executive HRC local sales manager , Ezzsteel

it is a strategy performance management tool that can be used by managers to keep track of the execution of activities by the staff within their control and to monitor the consequences arising from these actions.

Bhavin Mehta CCP(CCE), PMP
من قبل Bhavin Mehta CCP(CCE), PMP , Assistant Manager , Larsen and Toubro Ltd

It is a tool used for project selection (and also project performance monitoring tool)  and rank/priortize projects using multiple criteria like financial, technical, schedule, resources etc.

 

The ultimate aim is to effectively manage portfolio of projects in order to achieve strategic objectives of an organisation.

Mohammed Rinaz MBCS
من قبل Mohammed Rinaz MBCS , IT Project Manager , Microsoft Partner

It is  is a strategy performance management tool.

Ashraff Ali Jawfer CPA
من قبل Ashraff Ali Jawfer CPA , Plant Controller , Westlake Canada

Balanced Scorecard ("BSC")  was developed by Kaplan and Norton. Their study shows that financial factors were lagging indicators whereas non-financial were leading. 

 

Therefore the balanced scorecard incorporates both factors (i.e. financial and non-financial) in the form of Financial, Customer, Learning and Growth and Internal business perspectives. This is then linked to the vision and mission of the organization. 

 

A successful implementation of the BSC will propel the performance of the organization since it covers the important factors of the organization and allows management to understand the true picture of its performance. 

galal mohammed
من قبل galal mohammed , QA&QC Manager , Egitto for French fries manufacturing – Roto Group

a performance measurement system that considers not only financial measures, but also customer,business process, and learning measures.

Arjun Chowdhry
من قبل Arjun Chowdhry , Head Customer Experience , Snapdeal

In essence, a Balanced Scorecard is a performance measurement system that considers not only financial measures,but also customer processes, business processes and learning measures.

The balanced scorecard translates the organization's strategy into four perspectives, with a balance between the following:

  • The organisation's internal and external measures
  • It's objective measures and subjective measures
  • Performance results and the drivers of future results

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