Why aren't the Middle East, Asia and Indo-Pak regions using Telematics logistics whereas Europe, USA & Canada get wide benefit from the system?

Actually, there are two reasons for that, from my prospective:

1-     Lack of the technology awareness: most of the fleet manageress and logistics responsible personnel are not (IT) related, mostly they are supply chain managers or mechanical engineers

2-     Most of the Telematics service providers in these regions are not (Business Oriented), and their after-sales services kills their business, they only hit and run and not looking forward of sustaining their business.