ابدأ بالتواصل مع الأشخاص وتبادل معارفك المهنية

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Brouj Zaghloul
من قبل Brouj Zaghloul , sales officer , my clinic

Yes, if all problems, solutions, answers where defined and listed well enough to have everything that a customer would need, and robots\\computers where programmed to answer, improve and follow their demands, it would be possible and maybe even more accurate.

Farhat  Baloch
من قبل Farhat Baloch , Financial Reporting Specialist , State University of New York

not 100% but for the most part yes. 

Mohan Krishna Reddy Velegacherla
من قبل Mohan Krishna Reddy Velegacherla , Associate Developer , Infanion Software Solutions India Pvt.Ltd

Yes, of course.We already knew the power of Chat Bots which are currently used in Skype, Hike and some other social media platforms.

WIth Artificial Intellienge Markup Language[AIML] its all most possible to replace the customer service with Robots.

What about SIRI , the perfect and friendly personal assistant .With Data Scence , Machine Learninng and AI its possible.

Mohd Mushtaq Shaikh
من قبل Mohd Mushtaq Shaikh , Customer Relation Advisor , Tech Mahindra Business Services

Not Really, Computer and robots can only react to certain sentences or phrases that customer uses while calling but in what manner customer spoke or what emotions customer has behind it a robot will not be able to pick that hence the conclusion is robot may be faster in computing things but cannot beat humans when it comes to emotions.

The computers and robots, in short, intelligent systems, can replace customer services to a limited extent. They can never be used employed with 100% surety as machines can never be creative and always able to understand human needs.

Pardon  Masuka
من قبل Pardon Masuka , Manager, Client Due Diligence Operations Reporting and Governance , Standard Chartered - Zimbabwe

Computers and robots will be able to do most customer service tasks through artificial intelligence and machine learning. However, they may not replace all the customer service tasks.

Urfi Obaid
من قبل Urfi Obaid , Project Coordinator and Senior Architect , Inshat Al Awtan Construction Co.

No, I don't think so. Machines can never bring in creativity and emotions, the two key factors in my field of pursuance - the Architecture Design. Architecture Design is creativity, understanding the needs and emotions of the clients and then translating them in 3D reality with emotions. 

Meenakshi Chhabra
من قبل Meenakshi Chhabra , Center Manager , VLCC International LLC

Certainly not to a full extent , All Human requirements can not be coded as it is attached with several visible and invisible imotions. A robot or Computer can certainly work 24hours and process data faster but lacks sensitivity. 

زينب محمد عبد العال
من قبل زينب محمد عبد العال , سكرتير تنفيذي , جمعيه اعانه المرضى

Not 100% because the human element is very important in convincing the client and his happiness

 

Zouhour Sayed
من قبل Zouhour Sayed , مساعد اداري , Data Training&Coaching

maybe yes bcz thecnology has dominated all world but i belive that no body can replace the human being

Muhammad Asher Ahsan Malik
من قبل Muhammad Asher Ahsan Malik , NMS-10 , Construction Technology Training Institute (F.W.O)

yes, with the help of Artificial Intelligence, It is cent % possible. Already lot of customer support is automatized.

هل تحتاج لمساعدة في كتابة سيرة ذاتية تحتوي على الكلمات الدلالية التي يبحث عنها أصحاب العمل؟