How to achieve excellent customer service?

من خلال فهم احتياجات العملاء وتدريب فريق خدمة العملاء وتحسين قنوات الاتصال وقياس رضا العملاء وتطوير حلول بشكل مستمر 

Providing the updated and relevant information to customer.

Achieve excellent customer service is to have a positive attitude towards with the work . Satisfying customers with a quality good customer service such as attending the need of the guest / customer . Providing them a 101 % effort in all side of what they need . Building a rapport to the customer and maintaining a good relation to them .

By exceeding the customer's need/expectation.

Quick and Right information and Follow up

Customer satisfaction & feed back

Quality product and communication

Smartness and the way I communicate with them while they need me to offer my serves to them

Good quality is one of the elements of Excellent customer service.

To achieve customer satisfaction, first when the customer enters the store, I wear my smile and greet him. I maintain eye contact, listen to what they ask for, map out clients' needs, and will be there until the end of the transaction.

Customer requirement  

excellent customer service