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What is the key in achieving excellent customer service?

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تم إضافة السؤال من قبل Jennette Pontevedra , District Sales Manager , Alkem Lab. LTD
تاريخ النشر: 2014/11/13
mukundan sundar
من قبل mukundan sundar , HR - Co ordinator , Swastik Stepstone Careers

Special Key to excellent customer service

1. We should listen their words, what they need exactly.

2. We are not supposed to interrupt while customer's briefing the scenario

3. We should be calm and patient

Abdullah nasser Assiri
من قبل Abdullah nasser Assiri , مساعد القائد , القوات البحريه الملكيه السعوديه

Knowledge  self convedent and smile 

issa kfouf
من قبل issa kfouf , Cabin Crew , Royal Jordanian Airline

EXCELLENT CUSTOMER SERVICE COMES OUT FROM " TREAT THE PEOPLE THE WAY YOU LIKE TO BE TREATED".

"the customer is always right" You always go the extra mile to keep a customer happy. If your question is related to aviation...there is the safety to be considered , nothing trumps the safety of an aircraft.

HENRY SIAZON
من قبل HENRY SIAZON , aircraft mechanic/inspector , SAUDIA AIRLINES

always keep on schedule/on time.

Winfred Ondiso
من قبل Winfred Ondiso , PROJECT COORDINATOR , HOME CENTRE INTERNATIONAL LLC

Ensure you are aware of the products you are selling so as to understand what the customer is looking for.

المزيد من الأسئلة المماثلة

هل تحتاج لمساعدة في كتابة سيرة ذاتية تحتوي على الكلمات الدلالية التي يبحث عنها أصحاب العمل؟